Understanding Complex Platforms Using Digital Twins
Aug 19, 2025
September 14, 2023
A leading specialist insurer transformed their opaque calculation engine into a transparent, explorable platform using xflow's digital twin capabilities.
The Challenge
At the heart of a leading specialist insurer's operations sat a powerful calculation engine processing every critical number across actuarial, finance, and regulatory reporting. Despite its mission-critical status, the platform remained fundamentally opaque with business rules buried in code and data transformations happening in darkness.
Our Solution
xflow enabled a fundamentally different approach - creating a digital twin that made the platform's inner workings transparent. This living representation evolved with the platform itself, cataloging every calculation with full business context, complete data lineage at cell-level, business rules in natural language alongside technical implementation, and visual process flows accessible to all stakeholders.
Key Features
Living digital twin that evolves with the platformComplete calculation transparency with business contextCell-level data lineage for full traceabilityVisual process flows accessible to all stakeholdersBusiness rules in natural language alongside technical implementation
The Outcome
The transformation was immediate. The platform became explorable, business teams could analyze production issues without engineering support, and engineers could explain change impacts visually and immediately. The digital twin didn't just document the platform - it democratized understanding of it.
Key Results
Accelerated Development: Engineers spend less time deciphering existing logic
Proactive Support: Support teams investigate issues independently
Audit Efficiency: Comprehensive documentation replaced weeks of manual explanation
Risk Reduction: Change impacts visible before implementation